'The present book entitled Total Quality Management in Institutions of Higher Education provide the status of total quality management parameters in existing higher education institutions and how to overcome problems faced by these institutions and achieve desired level of quality education. The focus of this book is an enhancing quality of higher education institutions with concrete suggestions.\nThis book is highly useful for students, researchers and for those who are interested in quality management in institutions of higher education.'
Contents Acknoledgements v Preface vii 1. Introduction 1 1.1.0 Introduction 1 1.2.0 Background of Quality 5 1.3.0 Concept of Quality 6 1.4.0 Development of Quality Concepts 7 1.5.0 Origin of Tqm Concept 8 1.6.0 Development of Tqm 9 1.7.0 Concept of Higher Education 10 1.8.0 Concept of Quality in Higher Education 18 1.9.0 Modern Quality-Concept in Higher Education 20 1.10 Concept of Tqm in Higher Education 22 2. R eview Of Literaure 25 2.1.0 Introduction 25 2.2.0 Rationale of the Study 45 3. R esearch Methodology 47 3.1.0 Introduction 47 3.2.0 Objectives of the Study 48 3.3.0 Area of the Study 48 3.4.0 Selection of the Sample 48 3.5.0 Tools and Techniques Used for Data Collection 50 3.6.0 Data Analysis and Interpretation 51 3.7.0 Operational Definitions 52 4. Data Analysis And Interpretati on 53 4.1.0 Introduction 53 4.2.0 Weighted Average (Wa) Analysis 118 5. Findings 145 5.1.0Read more
Dr L S Solanki is currently working as Registrar under state University services and worked at various state Universities in Madhya Pradesh Government. He has worked previously as Deupty Registrar and Assistant Registrar, Devi Ahilya Vishwayidalaya, Indore. Previously he served as Assistant Research Officer, Tribal Welfare Department Govt. of M.P. and as Telecom Officer Assistant, Telecommunication, Department, Govt. of India. He obtained MA (Sociology), MBA and Ph.D degrees from Devi Ahilya Vishwavidalaya, Indore, MP. He has published various papers in journals of repute.